Back to Careers Support & Implementation Executive ID: Location: Pune Years of Experience: 2 - 5 Job description Role: Executive / Senior Executive Role Category: Staff / Individual contributor Designation: Payroll Consultant Industry: Software / IT products Functional Area: Implementation & Operations Salary: Best in Industry Reporting to: Head – Support & Implementation Roles & Responsibilities: Support Role: Provide timely and satisfactory support to clients over the phone, email, web chat and in person as well Understand client queries and give one stop solutionsFocus on one call all solution conceptCoordinate with development team for enhancement of productShare feedback and ideas given by client with the development teamUnderstand client needs and requirements and propose the right solution/services Requirements Desired profile: Education: Any graduate or BCA, MCA, MCM. Any of these qualification. Experience: Required experience – 2 to 5 years in Implementation & Support of any ERP or HRMS softwareMust have own vehicle for software implementation within nearby areasShould be willing to travel across IndiaExperience of working in HR domain, especially in payroll management, HR system implementation Knowledge of installation and configuration of SQL server, IIS, .Net Framework would be added advantage Skills Required: Strong working knowledge on MS ExcelMust be comfortable for providing Client support for their queriesShould be able to communicate effectively and efficiently with internal & external client teamsMust have patience and desire to help peopleShould be comfortable speaking with senior management who may be Process Owners from client sideExcellent verbal and written communications skills in EnglishStrong listening and presentation skillsAbility to do multi-task, prioritize, and manage time effectively Apply for This Position Candidate Full Name* Mobile Number* Email* Currently Employed* SelectYesNo Previous Company Current Company Number of Years of Experience Notice Period in Days Current Location Current CTC Message The maximum individual file size allowed is 10mb. Recommened file format is doc|docx|pdf|text. Please leave this field empty.