Quality of Hire

Query Management is the process of handling questions and requests properly.

Absence management is the process of tracking, reviewing, approving and managing employee absence from work. It covers planned leaves, unplanned absence, sick leave, leave without pay, missed attendance and absence patterns that may affect daily operations. The goal is not … Read more

Absenteeism goes beyond simply noting the fact of the absence of an employee. This can be problematic because it impacts on the availability of workers, shift management, payroll management, and operational continuity.